GLP-1 Terms and Conditions

1. Program Overview

The Balanced Life Care GLP-1 Subscription Program (the “Program”) provides eligible patients access to a structured, provider-supervised weight management program involving Semaglutide or Tirzepatide, subject to medical evaluation, prescription eligibility, medication availability, and applicable laws.

By purchasing or enrolling in the Program, patients agree to an initial five (5) month subscription commitment, including the payment schedule, cancellation requirements, and other provisions outlined in these Terms & Conditions.

Participation requires evaluation and approval by a licensed healthcare provider. Enrollment does not guarantee prescription approval, continued treatment, a particular medication dosage, or specific weight loss results.

2. Subscription Plans and Pricing

Balanced Life Care offers the following GLP-1 subscription options:

Medication Program	Subscription Payment	Five-Payment Total
Semaglutide	$299	$1,495
Tirzepatide	$399	$1,995

The subscription consists of five scheduled payments associated with the five-month program commitment.

Important Pricing Disclosures:

• Subscription pricing is based on a five-month commitment.

• No separate activation fee is charged.

• Payments are automatically processed using the patient’s authorized payment method.

• Payments are collected in advance according to the disclosed billing schedule.

• Advanced dosing requirements may affect medication pricing. Any additional charges must be disclosed and authorized before collection.

• Subscription pricing does not guarantee a specific medication dosage or treatment outcome.

3. Five-Month Subscription Commitment

By purchasing the Program, patients enter into an initial commitment covering five consecutive treatment cycles, subject to medical eligibility and the terms of this agreement.

The subscription includes:

1. An initial payment upon enrollment.

2. A second automatic payment fourteen (14) calendar days after the initial payment.

3. Three additional automatic monthly payments following the second payment.

4. Participation in the prescribed treatment program, subject to ongoing medical eligibility.

5. Compliance with the applicable cancellation and early termination policies.

The subscription begins upon successful enrollment and initial payment, subject to confirmation of medical eligibility.

Advance Billing Arrangement

To support timely medication processing, pharmacy coordination, and continuity of treatment, Balanced Life Care collects subscription payments in advance.

The second payment is scheduled fourteen (14) calendar days after enrollment to cover the upcoming treatment cycle. Subsequent payments are collected monthly according to the revised billing schedule.

This arrangement does not increase the total number of required payments or change the agreed subscription price.

The five-month commitment remains in effect regardless of the accelerated payment schedule, subject to the cancellation, medical discontinuation, and refund provisions of this agreement.

4. Automatic Billing Authorization

By enrolling in the Program and providing valid payment authorization, patients authorize Balanced Life Care and its designated payment processor to automatically charge their selected payment method according to the following schedule:

Payment	Billing Date
First	Immediately upon enrollment
Second	14 calendar days after initial payment
Third	One calendar month after second payment
Fourth	Two calendar months after second payment
Fifth	Three calendar months after second payment

The actual payment dates and amounts will be disclosed before the patient completes the purchase.

Billing Conditions:

1. The initial payment is processed immediately upon subscription purchase.

2. The second payment is automatically processed fourteen (14) calendar days after the initial payment.

3. The remaining three payments are automatically processed at monthly intervals following the second payment.

4. Payments are collected in advance for their corresponding treatment cycles.

5. Patients are responsible for maintaining a valid and authorized payment method.

6. Failed payments do not automatically terminate the subscription or eliminate properly incurred financial obligations.

7. Balanced Life Care may suspend future medication fulfillment when payment remains outstanding, subject to medical appropriateness and applicable law.

8. Additional charges or material pricing changes require advance disclosure and any authorization required by law.

The five-payment billing schedule does not authorize additional recurring charges beyond the initial commitment.

Balanced Life Care will maintain appropriate records of enrollment, payment authorization, scheduled charges, and payment confirmations.

5. Early Termination Fee

A $199 early termination fee may apply when a patient voluntarily cancels their GLP-1 subscription before completing the required five-month commitment, subject to applicable law and the exceptions outlined in these Terms.

The five-month subscription provides discounted monthly pricing for Semaglutide and Tirzepatide, with certain medication-related costs distributed across the full subscription period to maintain consistent and affordable rates.

The $199 early termination fee is intended to help offset reasonable unrecovered costs associated with advanced-dose medication pricing and discounted subscription rates distributed across the five-month program.

This fee is intended to recover eligible costs resulting from early cancellation rather than penalize patients.

Important Conditions:

1. The early termination fee is $199, where legally permissible and enforceable.

2. It may apply to voluntary cancellation before completion of the five-month commitment.

3. It is separate from subscription charges already lawfully incurred.

4. It will not apply solely because a licensed healthcare provider determines that treatment must be discontinued for medical reasons.

5. It will not apply where prohibited by law or where Balanced Life Care cannot provide the agreed program.

6. Patients will not be charged twice for the same unrecovered costs.

7. Any applicable early termination fee and outstanding balance will be communicated as part of the cancellation confirmation.

The early termination fee does not automatically make all remaining subscription payments due upon cancellation. Any outstanding charges must be independently authorized and lawfully owed under this agreement.

6. Cancellation Policy — 30-Day Written Notice

Patients wishing to cancel their subscription must submit a written cancellation request at least thirty (30) calendar days before their next scheduled billing date, to the extent permitted by applicable law.

Cancellation Email: support@balancedlife-care.com

Requests should include the patient’s full name and sufficient information to identify the subscription. Sensitive medical information should not be included in unsecured emails.

Cancellation Conditions:

1. Patients may submit a cancellation request at any time.

2. A minimum of thirty (30) calendar days’ written notice is required where legally permissible.

3. A cancellation request is considered received on the date it reaches Balanced Life Care through an authorized cancellation channel.

4. Balanced Life Care will acknowledge the request and provide written confirmation of the applicable cancellation date.

5. A request received fewer than thirty (30) days before the next scheduled billing date may not prevent a charge properly due under the agreement and applicable law.

6. Cancellation before completion of the five-month commitment may result in the applicable $199 early termination fee.

7. Cancellation does not automatically eliminate charges already lawfully incurred.

8. Once cancellation becomes effective, future billing and shipments not already lawfully committed or fulfilled will be stopped.

9. Balanced Life Care will provide an explanation of any outstanding balance, applicable termination fee, or refund.

Cancellation During the Initial 14-Day Billing Period

Patients acknowledge that the second subscription payment is scheduled fourteen (14) calendar days after enrollment.

Because this interval is shorter than the standard thirty-day notice period, cancellation requests submitted during the initial fourteen days will be evaluated under the disclosed advance billing authorization, applicable refund provisions, and any cancellation rights required by law.

The thirty-day notice requirement will not override statutory cancellation rights or permit charges that are otherwise unauthorized or prohibited.

Balanced Life Care will provide accessible cancellation methods, including online cancellation where required by applicable law.

7. Subscription Completion and Renewal

The initial subscription consists of five scheduled payments associated with the five-month treatment commitment.

Upon completion of the fifth payment and fulfillment of the corresponding program obligations, the initial subscription concludes automatically.

No sixth payment or additional subscription renewal will be processed without a new agreement or appropriate authorization.

Patients who complete the five-month commitment will not be assessed an early termination fee merely because they choose not to continue treatment.

No cancellation notice is required solely to prevent renewal after completion of the initial five-month term.

8. Medical Eligibility and Provider Evaluation

All patients must undergo an appropriate medical evaluation by a licensed healthcare provider before receiving prescription medication.

The healthcare provider will determine:

• Whether GLP-1 treatment is medically appropriate.

• Whether Semaglutide or Tirzepatide is suitable.

• The appropriate medication dosage.

• Whether dosage adjustments are necessary.

• Whether treatment should continue, be modified, or be discontinued.

Balanced Life Care does not guarantee prescription approval, medication availability, or continued medical eligibility.

Medical decisions remain under the independent judgment of licensed healthcare providers.

9. Provider-Directed Treatment Discontinuation

If a licensed healthcare provider determines that continued treatment is medically inappropriate, treatment may be modified, suspended, or discontinued.

In these circumstances:

1. Patients will not be charged an early termination fee solely because of the provider’s medical decision.

2. Future charges for treatment that will no longer be provided will be stopped, subject to any separately agreed and lawfully chargeable services.

3. Advance payments already collected will be reviewed based on services and medications actually provided.

4. Applicable refunds will be evaluated in accordance with the Program’s refund policy and applicable law.

5. Balanced Life Care will provide written confirmation of the revised subscription status and any applicable financial adjustments.

Patients will not be required to continue prescription treatment that a licensed provider has determined to be medically inappropriate.

10. Medication Dosing and Advanced-Dose Pricing

Medication selection, dosing, and treatment adjustments are determined exclusively by a licensed healthcare provider.

Patients acknowledge that:

• Medication dosages may change during treatment.

• Dose increases are not guaranteed.

• Advanced dosing may involve different medication costs.

• Discounted subscription pricing is structured around anticipated medication-related costs over the five-month commitment.

• Any additional charges must be disclosed and authorized before billing or fulfillment.

Patients will not be charged undisclosed advanced-dose fees.

If a patient declines a newly disclosed additional charge, Balanced Life Care will review available medically appropriate options and applicable cancellation rights.

11. Prescription Medication and Pharmacy Compliance

Semaglutide and Tirzepatide are prescription medications.

All prescribing, dispensing, and fulfillment activities must comply with applicable federal and state healthcare and pharmacy regulations.

Prescriptions must be issued by appropriately licensed healthcare providers and fulfilled through legally authorized pharmacies.

Medication availability is subject to applicable regulatory requirements, prescription validity, pharmacy availability, and medical appropriateness.

If compounded medications are offered, they must be legally permissible under the circumstances. Compounded medications are not FDA-approved and have not undergone FDA premarket review for safety, effectiveness, or quality.

Balanced Life Care will not represent compounded medications as FDA-approved products.

12. Prescription Fulfillment and Shipping

Medication fulfillment is subject to:

• Licensed provider approval.

• Valid prescription requirements.

• Pharmacy availability.

• Applicable dispensing laws.

• Accurate patient and shipping information.

• Successful payment, where required.

Payments are collected in advance to support the coordination and processing of upcoming treatment cycles.

Advance payment does not guarantee immediate dispensing, shipment, or delivery.

Medication will be processed and shipped only after the applicable medical, prescription, pharmacy, and fulfillment requirements have been satisfied.

Shipping timelines may vary because of pharmacy processing, medication availability, carrier delays, weather conditions, or circumstances outside Balanced Life Care’s reasonable control.

Balanced Life Care does not guarantee delivery on a specific date unless expressly confirmed.

Patients should promptly report damaged, missing, delayed, or potentially temperature-compromised medication shipments.

13. Refund and Payment Policy

Refund eligibility depends on the circumstances of the payment and whether the corresponding services or medications have been provided.

The following principles apply:

1. Fees for services already performed may be nonrefundable where permitted by law and clearly disclosed.

2. Prescription medications already dispensed may be subject to pharmacy return and refund restrictions.

3. Advance payments for services or medications not provided will be reviewed for applicable refund eligibility.

4. Duplicate or unauthorized charges will be investigated and corrected.

5. Refund requests involving medical ineligibility, treatment discontinuation, fulfillment failure, or cancellation will be evaluated under applicable law.

6. No provision in these Terms limits a patient’s nonwaivable statutory refund or consumer protection rights.

Approved refunds will ordinarily be returned to the original payment method when practicable.

Voluntary early cancellation does not automatically guarantee reimbursement for services or medication already provided.

14. Patient Responsibilities

By participating in the Program, patients agree to:

• Provide accurate and complete medical information.

• Disclose relevant medical conditions, medications, and allergies.

• Follow licensed provider instructions.

• Use prescribed medication only as directed.

• Attend required consultations and follow-up appointments.

• Report significant side effects or health changes.

• Maintain accurate contact, shipping, and billing information.

• Maintain a valid payment method during the applicable subscription period.

• Refrain from sharing, transferring, or reselling prescribed medication.

Failure to follow treatment recommendations may result in treatment modification, suspension, or discontinuation when clinically appropriate.

15. Failed Payments and Outstanding Balances

If a scheduled payment is declined, Balanced Life Care may notify the patient and request an updated payment method.

Failed payments do not automatically constitute cancellation.

Balanced Life Care may make payment retries in accordance with the patient’s authorization, disclosed payment policies, and applicable law.

Future non-emergency services or medication fulfillment may be suspended when payment remains outstanding, provided that doing so is medically appropriate and legally permissible.

Balanced Life Care will not collect unauthorized or undisclosed charges.

16. Treatment Results and Medical Disclaimer

Individual responses to GLP-1 treatment vary.

Balanced Life Care does not guarantee a particular amount of weight loss, treatment duration, or health outcome.

Prescription medications may involve side effects, contraindications, warnings, and other risks.

Patients should discuss the potential benefits and risks of treatment with their licensed healthcare provider.

Participation in the Program does not replace emergency medical services or other medically necessary care.

17. Changes to Subscription Terms

Balanced Life Care may update its Program offerings, administrative procedures, or Terms & Conditions as permitted by applicable law.

Material changes affecting pricing, recurring payments, cancellation rights, or other significant contractual obligations will be disclosed in advance.

Where required, affirmative patient consent will be obtained before material changes take effect.

Changes will not retroactively impose undisclosed charges or materially different financial obligations without appropriate authorization.

Existing subscribers will remain subject to their previously authorized billing schedule unless they agree to a revised schedule through a legally valid authorization process.

18. Privacy and Confidentiality

Balanced Life Care is committed to protecting patient information in accordance with applicable healthcare privacy laws, including HIPAA where applicable.

Patient information will be handled according to the applicable Privacy Policy and Notice of Privacy Practices.

Patients should use designated secure communication channels when sharing sensitive medical information.

19. Governing Law and Consumer Rights

These Terms are subject to applicable federal law and relevant state laws governing the subscription transaction, healthcare services, and prescription fulfillment.

Nothing in these Terms waives or restricts consumer or patient rights that cannot legally be waived.

If any provision is determined to be unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

20. Contact Information

For questions regarding subscriptions, billing, cancellations, or Program policies, please contact:

Balanced Life Care

675 S Green Valley Pkwy, Ste. 1097
Henderson, NV, United States

Website: https://balancedlife-care.com/

Email: support@balancedlife-care.com

21. Subscription Agreement and Patient Acknowledgment

By purchasing or enrolling in the Balanced Life Care GLP-1 Subscription Program, patients acknowledge and agree to the following Terms & Conditions, provided that applicable subscription consent and recurring payment authorization requirements have been satisfied:

• I understand that I am enrolling in a five-month subscription program involving Semaglutide or Tirzepatide, subject to medical eligibility.

• I understand that the Semaglutide subscription is $299 per payment or the Tirzepatide subscription is $399 per payment, depending on my selected plan.

• I understand that the subscription consists of five scheduled payments.

• I authorize the first payment to be charged immediately upon purchase.

• I authorize the second payment to be automatically charged fourteen (14) calendar days after the initial payment.

• I authorize the remaining three payments to be automatically charged at monthly intervals following the second payment.

• I understand that payments are collected in advance for the corresponding treatment cycles.

• I understand that a $199 early termination fee may apply if I voluntarily cancel before completing the five-month commitment, subject to applicable law.

• I understand that the early termination fee is intended to offset eligible advanced-dose medication costs and discounted subscription rates distributed across the five-month subscription.

• I understand that cancellation requests must be submitted in writing to support@balancedlife-care.com at least thirty (30) calendar days before the next scheduled billing date, where legally permissible.

• I understand that cancellation during the initial fourteen-day period is subject to the disclosed advance billing schedule and applicable cancellation and refund rights.

• I understand that the subscription concludes after the fifth payment and fulfillment of the corresponding program obligations, without automatic renewal.

• I understand that medical eligibility, medication selection, and dosing are determined by a licensed healthcare provider.

• I understand that treatment results are not guaranteed.

• I understand that additional medication charges must be disclosed and authorized before collection.

• I understand the applicable cancellation, refund, and medical discontinuation conditions.

Purchase Agreement and Acceptance

By completing the purchase of the Balanced Life Care GLP-1 Subscription Program, the patient acknowledges that these Terms & Conditions have been made available before purchase and agrees to the disclosed five-month subscription commitment, payment schedule, cancellation policy, and applicable early termination fee.

Completion of the purchase constitutes acceptance of these Terms to the extent permitted by applicable law. Any additional affirmative consent required for recurring payments will be obtained and documented separately.

Balanced Life Care will retain appropriate records of the patient’s acceptance, billing authorization, and subscription terms applicable at the time of enrollment.